FAQ - Support Center

Frequently Asked Questions


Get instant answers about our premium anime streetwear collection

🚚 Shipping & Delivery

How long does shipping take? +
Shipping takes 7-15 business days worldwide. We process orders within 24-48 hours and provide tracking information.
Is shipping really free? +
Yes! We offer completely FREE worldwide shipping on all orders with no minimum purchase required.

📦 Orders & Tracking

How can I track my order? +
Create an account to access your order dashboard. You'll receive tracking information via email once shipped.
Can I cancel my order? +
Yes, but only before shipping. Contact us immediately as we process orders within 24-48 hours.

👕 Product Quality

What materials do you use? +
T-shirts: 100% cotton. Hoodies: Cotton-polyester blend. All materials are premium quality and pre-shrunk.
What sizes are available? +
Sizes from S to 5XL. Check our size chart on each product page before ordering.

💳 Payment & Returns

What payment methods do you accept? +
We accept PayPal, Visa, Mastercard, and all major payment methods. All payments in USD.
What is your return policy? +
Returns are only for printing defects or wrong items. Contact us within 7 days if you receive a defective product.

More Questions?

Browse our complete FAQ with detailed answers about printing, bulk orders, and more.

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Need Help?

Our support team is ready to help with any questions not covered here.

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